Terms of Service
These terms govern your use of trianglewaterworks.com and any request you submit to Triangle Waterworks through this website. By using the site or submitting a request, you agree to these terms. If you do not agree, please do not use the site.
Who we are
Triangle Waterworks provides residential water testing, water treatment system recommendations, installation, and service in the North Carolina Triangle region. Installations are performed by North Carolina–licensed plumbing contractors.
Requests and quotes
- Submitting a form on this site is a request for contact. It does not create a contract, reserve an appointment, or obligate either of us to proceed.
- Every system we recommend is customized to your home and your water. Pricing is provided by our water treatment specialist during a follow-up consultation, and where a well is involved, after a water test. No price is published on this site.
- Any quote we provide is valid only as written, for the scope and time period stated in it. Work begins only under a written agreement signed by you.
- Warranty coverage is governed by our Warranty Statement, which is incorporated into these terms for systems we sell and install.
Communications consent
When you provide your phone number and consent, Triangle Waterworks may contact you by text message and phone call at that number, including marketing and promotional messages. These calls may be automated or pre-recorded and may use an artificial or AI-generated voice, and texts may be sent using an automated system.
- Consent is not a condition of purchase.
- Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Reply STOP to any text to opt out, or HELP for help. You may also tell a caller to remove you, or email service@trianglewaterworks.com.
- Supported carriers include major U.S. wireless carriers. Service availability may vary.
How we handle your information is described in our Privacy Policy.
Information on this site
Articles, water quality summaries, and educational content on this site are general information, not a diagnosis of your specific water or a recommendation for your home. Municipal water quality data changes over time and varies by location within a system. Well water conditions vary from property to property. A specific treatment recommendation requires an actual water test at your address.
Acceptable use
You agree not to use this site to submit false information, impersonate another person, submit a phone number you are not authorized to provide, interfere with the site's operation, attempt unauthorized access, or scrape or harvest content or data by automated means.
Intellectual property
The content, design, logos, and materials on this site are owned by Triangle Waterworks or its licensors and are protected by applicable law. You may view and print pages for your own personal, non-commercial use. You may not otherwise copy, republish, or redistribute them without our written permission.
Third-party links
This site may link to third-party websites, including public water quality reports and manufacturer or certification pages. We do not control those sites and are not responsible for their content, accuracy, or privacy practices.
Disclaimers and limitation of liability
This website is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Triangle Waterworks is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of this site. Our total liability relating to your use of this site will not exceed one hundred dollars ($100). This limitation applies to the website only; liability relating to systems we sell, install, or service is governed by your written agreement and our Warranty Statement.
Governing law
These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Any dispute arising from these terms or your use of this site will be brought in the state or federal courts located in Wake County, North Carolina, and you consent to their jurisdiction.
Changes to these terms
We may update these terms from time to time. The "Last updated" date above reflects the current version. Continuing to use the site after we post changes means you accept them.
Contact us
Triangle Waterworks
Email: service@trianglewaterworks.com
Phone: (919) 646-4125
If any provision of these terms is found unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any provision is not a waiver of it.